Integration Hub

Enterprise
0
Connected
0
Auto-Syncing
0
Webhooks Active
0
Records Synced
ITSM & Ticketing
ServiceNow
ITSM & Incident Management
Disconnected
-
Incidents
-
Changes
-
Problems
-
Last Sync
Jira
Project & Issue Tracking
Disconnected
-
Issues
-
Last Sync
Monitoring & Observability
Splunk
Log Analysis & SIEM
Disconnected
-
Events/Day
-
Alerts
Datadog
Infrastructure Monitoring
Disconnected
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Metrics
PagerDuty
Incident Response
Disconnected
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Incidents
Cloud Platforms
Microsoft Azure
Cloud Services & DevOps
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Amazon AWS
Cloud Infrastructure
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Google Cloud
GCP Services
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Communication
Slack
Team Messaging
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Microsoft Teams
Collaboration Platform
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Webhooks enable real-time data synchronization. Configure your external systems to push updates to AIODS automatically.
ServiceNow Webhooks
Real-time incident and change notifications
Active
Webhook Endpoints

Configure these URLs in ServiceNow Business Rules to receive real-time updates:

https://your-aiods-instance.com/webhooks/servicenow/incident
https://your-aiods-instance.com/webhooks/servicenow/change
https://your-aiods-instance.com/webhooks/servicenow/problem
Webhook Settings
Enable Incident Webhooks
Receive real-time incident create/update events
Enable Change Webhooks
Receive change request notifications
Auto-Update Cache
Automatically update local cache on webhook events
Recent Webhook Events
14:32:15 created INC0012345 - Password reset request
14:28:42 updated INC0012344 - Status changed to Resolved
14:15:08 created CHG0005678 - Server maintenance window
REST API Configuration
Configure polling intervals and API settings
Sync Settings

How often to pull data from ServiceNow (5-60 min)

Historical data to fetch on first connection

Auto-Connect on Startup
Automatically connect to ServiceNow when AIODS starts
Background Sync
Periodically sync data in the background
Cache Management
Select your AI provider below. Each provider offers different strengths — compare speed, quality, and cost to pick the best fit for your workload.
Choose Provider
Groq
Ultra-fast inference, free tier available
Active
FREE TIER FASTEST
Speed
Quality
Cost
~500
Tokens/sec
Free
Pricing
70B
Max Params
Anthropic Claude
Best reasoning & analysis quality
Not Active
BEST QUALITY RECOMMENDED
Speed
Quality
Cost
~90
Tokens/sec
$3-15
Per 1M Tokens
200K
Context
OpenAI
Versatile GPT models, broad ecosystem
Not Active
MOST POPULAR BALANCED
Speed
Quality
Cost
~80
Tokens/sec
$2-30
Per 1M Tokens
128K
Context
Google Gemini
Multimodal AI with long context
Not Active
MULTIMODAL LONG CONTEXT
Speed
Quality
Cost
~85
Tokens/sec
$1-7
Per 1M Tokens
1M
Context
Groq Configuration
Ultra-fast inference engine — currently active
Configured
Credentials

Your API key is encrypted and stored securely

Model Selection

Used for analysis, chat, and recommendations

Used when primary model is unavailable or rate-limited

0 = deterministic, 1 = creative

Feature Toggles
Enable AI Chat
Conversational AI in the assistant
Enable RAG Engine
Retrieval-augmented generation for context-aware responses
Enable AI Analysis
Automated opportunity detection and pattern analysis
Security & Guardrails
Configure enterprise security settings
Sensitive Data Masking
Automatically mask PII and sensitive information
Audit Trail Logging
Log all AI interactions for compliance
Human Review Flags
Flag high-impact recommendations for review
Cost Controls
Enforce AI API usage limits